Resetting Your Applications
You can reset an application or clear application data if your application stops
responding or causes issues with your device.
To Reset Application Preferences
1
From your
Home screen, tap .
2
Find and tap
Settings > Apps.
3
Tap , then tap
Reset app preferences > RESET APPS.
Resetting application preferences does not delete any application data from your device.
To Clear Application Data
1
From your
Home screen, tap .
2
Find and tap
Settings > Apps.
3
Select an application or service, then tap
Storage > CLEAR DATA > OK.
When you clear application data, data for the selected application is deleted from your device
permanently. The option to clear application data is not available for every application or
service.
To Clear Application Cache
1
From your
Home screen, tap .
2
Find and tap
Settings > Apps.
3
Select an application or service, and then tap
Storage > CLEAR CACHE.
The option to clear the application cache is not available for every application or service.
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To Clear the Application Default Setting
1
From your
Home screen, tap .
2
Find and tap
Settings > Apps.
3
Select an application or service, and then tap
Open by default > CLEAR
DEFAULTS.
The option to clear the application default setting is not available for every application or
service.