Forwarding Calls
You can direct calls to a different recipient, such as another phone number, another
device, or an answering service. You can also forward calls that come in on SIM card 1
to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is called
Dual SIM reachability. You must enable it manually.
To Forward Calls
1
From your
Home screen, tap .
2
Find and tap
Settings > Call.
3
Select a SIM card.
4
Tap
Call forwarding > Voice and select an option.
5
Enter the number you want to forward calls to, then tap
Turn on.
To Turn Off Call Forwarding
1
From your
Home screen, tap .
2
Find and tap
Settings > Call.
3
Select a SIM card.
4
Tap
Call forwarding.
5
Select an option, then tap
Turn off.
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To Enable the Dual SIM Reachability Function
1
From your
Home screen, tap .
2
Find and tap
Settings > Dual SIM > Dual SIM reachability.
3
Under
Dual SIM reachability, tap the slider to enable the function.
4
Follow the on-screen instructions to complete the procedure.
If the Dual SIM reachability function does not work after you enable it, check you have entered
the phone numbers correctly for each SIM card. In some cases, the numbers are detected
automatically during setup. Otherwise, you are prompted to enter them manually.